Zahid Ibrahimli
IT Support Specialist & QA Tester
A detail-oriented Computer Science student with hands-on experience in IT support, QA testing, and software development, eager to deliver high-quality technical service.
About
Detail-oriented and motivated Computer Science student at WSB University with a strong interest in IT support and systems administration. Possess hands-on experience in troubleshooting hardware and software issues, supporting Windows environments, and working with Microsoft 365 tools. Quick learner with strong problem-solving skills and the ability to work independently or as part of a team. Eager to start a professional career in IT Support and contribute to delivering high-quality technical service.
Experience
Functional QA Tester
Keywords Studios
Identified and documented software bugs and technical issues in applications. Troubleshot and reproduced system errors to support issue resolution. Created clear and structured reports to improve communication with developers. Assisted in testing system functionality and user workflows. Developed strong analytical thinking and attention to detail. Gained experience in diagnosing software-related problems.
- Identified and documented software bugs and technical issues in applications
- Troubleshot and reproduced system errors to support issue resolution
- Created clear and structured reports to improve communication with developers
- Assisted in testing system functionality and user workflows
- Developed strong analytical thinking and attention to detail
- Gained experience in diagnosing software-related problems
Software developer
VerseTech
Engineered software modules for MVP-stage hardware products, integrating embedded logic with real-time data processing. Collaborated closely with electronics engineers to develop stable firmware for circuit prototypes, ensuring accurate sensor data acquisition and responsive system performance. Designed, implemented, and tested prototype applications for device control, diagnostics, and performance monitoring. Contributed to the development of key product features used in early-stage demonstrations and technical presentations for stakeholders. Coordinated with cross-functional teams to align software components with hardware architecture, improving system stability and reliability. Debugged, optimized, and refined software functionality to prepare MVP products for incubation and pilot deployment.
- Engineered software modules for MVP-stage hardware products, integrating embedded logic with real-time data processing
- Collaborated closely with electronics engineers to develop stable firmware for circuit prototypes
- Designed, implemented, and tested prototype applications for device control, diagnostics, and performance monitoring
- Contributed to the development of key product features used in early-stage demonstrations and technical presentations
- Coordinated with cross-functional teams to align software components with hardware architecture
- Debugged, optimized, and refined software functionality to prepare MVP products for incubation and pilot deployment
Skills
Technical Skills
Tools
Soft Skills
Projects
SpecDeaf - Wearable Speech-to-Text Assistive System
Built a wearable speech-to-text system for hearing-impaired individuals. Implemented real-time transcription using AI-based speech recognition. Designed hardware-software integration for wearable display systems.
PsychoAI – AI Psychological Assistant
Conversational AI system that analyzes user responses and generates personalized mental health session recommendations.
Education
WSB University
Bsc. — Computer Science (Specialization in Software Engineering)
AFS Global Stem Academies
Exchange Student
